Account Manager

We are a Independent insurance agency and sell home, auto, life, health and business insurance.  We currently have 6 people that work in our office.  You would be the 7th.  We represent many different insurance companies.

Title: Full time Customer Service Representative/Account Manager working full time including rotating Saturdays from 9-1.

Job SummaryAttitude and efficiency is very important!  We appreciate someone who is always looking for a better way to accomplish a task or process.  Must have true passion, compassion, and empathy to help people - someone who will truly make the customer feel special. One year working in the insurance industry a plus. Bending over backwards to provide our absolute best value needs to be the norm.

  • Follow set procedures and improve procedures as necessary.
  • Perform servicing tasks from emails and internal tracking system (called Ezlynx)
  • Run new quotes when necessary and provide to customer or prospect in a timely manner.
  • Be an expert at managing approximately 10 different company's websites and know how to navigate each site like a pro
  • Be self-motivated and disciplined to work by yourself, or with others in the office, to make sure a job gets done properly, completely and timely.
  • Provide information by answering questions and requests made by customers by phone, email, website requests, or in person.
  • Answer customer questions regarding their insurance coverage, claims, billing issues and many other varied topics.
  • Perform Annual Reviews to our existing clients and possibly sell them more insurance if it makes sense for them.
  • Must work well with others and help others when necessary and know when to prioritieze other's work over your own.
  • Apply payments received by customers and process insurance paperwork.
  • Must be willing to get your P&C Insurance license after 90 days of employment.
  • Proficient multi-tasker; juggling several duties at the same time while maintaining professional composure while speaking to customers is a must.
  • Starting pay ranges from 10-13/hour depending on experience.  Raises do not stop for years.
  • Holiday pay after six month's employment - 6 paid holidays per year
  • Paid vacations (1 week after 6 months, 2 weeks after 2 years and 3 weeks after 8 years)
  • IRA with employer match up to 3%
  • Life Insurance
  • Dependent Life Insurance
  • Short Term Disability Insurance
  • Long Term Disability Insurance
  • Very flexible if family scheduling issues
  • Relaxed working environment
  • Christmas Bonus
  • Costco Membership
  • Free Friday Lunches
  • Many other bonuses offered based on agency's success

Skills/Qualifications: Internet skills (must be an expert at Internet Explorer and Chrome).  Writing, Typing, Phone skills, Gmail, Organization, Analyzing Information , Professionalism, Problem Solving, Prioritizing.  Huge plus if you already have your P&C License.

Please fill out the application by clicking Here. (If you can't access that file, please email us)  Once the application is finished, please email it here along with a resume' and cover letter as the body of the email.

Thank you for your time and have a great day!