Google Takes on Auto Insurance - Shield Insurance Agency Blog

Google Takes on Auto Insurance

Is Google taking over auto insurance???

Big in the news is that you can now get auto insurance quotes from Google (CA only so far). They’ll shop a bunch of different companies and show you all the rates, then you can choose a policy and buy it. Pretty cool, eh? Many experts are kind of freaking out about how this will affect the independent agent and if it is the beginning of our demise! I absolutely beg to differ!!

Here’s (partly) why: When google asks a question “What liability limits do you want” and you see options of ‘state minimum’, ‘100/300’, or ‘500CSL’, do you know what to choose? And more importantly, WHY you should make a certain choice? An independent agent can help you answer that question. An independent agent can also help you make strategic decisions on deciding whether to decline a specific coverage. We are your partner in helping you get a policy that doesn’t over or under-insure you. Google also has tons of analytical data, such as speed limits, crash statistics, traffic stats, etc, which should help make it be able to estimate a price for insurance if they ever actually decided to sell auto insurance themselves.

But another great thing about independent agencies is that we can sell many other products along with auto insurance! Such as home, health, life, or business insurance. So, it makes sense for a person to keep all their insurance in one place, to take advantage of “multi-policy” discounts, and even just for simple ease of doing business. So, the customer doesn’t have to keep track of lots of phone numbers of places to call for insurance!! This is just the tip of the iceberg on this topic! But it’s definitely an interesting topic to see how certain groups are responding. Have a great day!


Thanks, Andy

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Unique Michigan Vacation Spots - Shield Insurance Agency Blog

Escape to Best-Kept Secrets: Uncover Unique Michigan Vacation Spots!

Shield Insurance Blog | Michigan Vacation Spots | Start a Quote Today!

About 2 hours north of Holland, Silver Lake has not only a picturesque lake for swimming, boating, and sunset watching but also dunes for buggies, trucks, quads, or jeeps; if you’re part of that club. With many cabins for rent and a few campgrounds, there is bound to be something for everyone.

A must on any unique Michigan vacation spot list has to be Mackinac Island. Accessible by ferry this island boasts many delicious fudge shops and quaint bed and breakfasts but NO CARS. That’s right, with no vehicles on the island (outside of public safety vehicles) you can ride around the island on bicycles or horse-drawn carriages without city traffic to slow you down.

And we can’t forget about the great city of Grand Rapids! Close to beaches and baseball, art and amazing food, Grand Rapids has the big city feel without having to leave West Michigan.

With only a few weeks left of Summer, there is no time to waste! Get out and enjoy our great state!

posted by Autumn


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Flood Insurance - Shield Insurance Agency Blog

Why Flood Insurance is a Must-Have – Don’t Get Caught in the Storm!

Shield Insurance Agency Blog | Flood Insurance | Start A Quote Today!

Many people think of flood insurance as only for those who live right next to a large river, lake, or ocean. Did you know that flood insurance can be purchased by almost anyone, whether you are in a flood zone or not? Your typical home insurance policy does not cover claims associated with a flood. So, what is the definition of a flood you ask? A flood is “a general and temporary condition of partial or complete inundation of two or more acres of normally dry land area or of two or more properties (at least one of which is your property) from Overflow of inland or tidal waters; Unusual and rapid accumulation or run-off of surface waters from any source; mudflow; Collapse or subsidence of land along the shore of a lake or a similar body of water as a result of erosion or undermining caused by waves or currents of water exceeding anticipated cyclical levels that result in a flood.” (FEMA NFIP)

That definition doesn’t sound like it affects Michigan too much right? Wrong! Michigan ranked in the top 10 states for the total number of claims filed and the total claim payments for 2014. The NFIP (National Flood Insurance Program) reports that in 2014 there were 495 claims filed in the State of Michigan with total claim payments totaling $8,816,751. That’s Michigan only! The NFIP paid out more than $345 billion total in flood insurance claims in 2014.

Is flood insurance right for everyone, not necessarily, but it is worth looking into to protect your family and your investment. It’s important to know what is covered under your regular home insurance policy and what would be covered under a flood insurance policy. Just a couple of inches of floodwater can cause tens of thousands of dollars in damage.

The average flood insurance policy costs about $700 per year and there are a few different programs that homeowners fall into or qualify for. Every home location is different so it is important to check out flood rates for your specific location and not base your decision on your neighbor’s findings; yours might be very different.

I’ll blog next time about what is covered and what is not covered under a flood insurance policy. In the meantime, feel free to contact me with any questions or inquiries.

Tammy Kaptein


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Car Hacks for Winter - Shield Insurance Agency Blog

Winter Car Hacks

Shield Insurance Blog | Winter Car Hacks | Auto Insurance |

Winter Car Hacks

Every winter I vow to be better prepared for all the unique challenges that winter driving presents but never really have gotten my act together. This year I vow to do things differently! To that end, I am making my list of handy tips and tricks and checking it twice! You can take a peek at it too!

Here are some of the most unexpected and helpful winter car care tips I have found to help survive winter driving:

Fixing foggy windshields

Cold months often mean constantly being plagued with fogged-up windshields and windows, a dangerous condition if you’re on the road. To quickly clear fog without leaving a smudgy mess behind, keep a chalkboard eraser in your car.
Alternatively, rolling down the window and letting some fresh air in will quickly defog windows.

Fog-PROOFING your windshield

  • Put shaving cream on the inside of your windows and then wipe it off. Shaving cream has a lot of the same ingredients that commercial defoggers have, and it leaves a layer on the window to keep the fog off.
  • Fill a stocking with kitty litter which absorbs water and keep that in your car overnight.
  • Before you turn your car off each night, open the windows and let cold air in. The moisture from you breathing in your car will be replaced with dryer air.
  • Don’t leave water bottles or other drinks in your car because the water becomes frost on the inside windows of your car.
  • Also, the AC is one of the best defoggers around. The compressor takes the humidity out of the air.

SOCKS in the GLOVE box
Tons of people swear by this trick! During winter, keep a spare pair of socks in your car’s glove-box to put on OVER your shoes. This trick gives you better traction in case you have to push your car over ice, or you just need to walk in snow and ice for some reason.
Spare socks are cheap, compact, and always useful. Plus they’re convenient as a makeshift cloth in a pinch.

Socks as windshield wiper covers
Those extra socks can also come in handy for your wiper blades. Use an extra pair to cover your windshield wipers at night to keep the snow off of them. Raise the wipers off of the windshield and cover them up for easier de-icing in the morning.

Wiper blades are frozen to your windshield
Soak a soft cloth with full-strength rubbing alcohol and wipe each blade. The alcohol will keep the blades from sticking to the window so they’ll function properly even on the coldest day of the year.

Ice-Scraper in a pinch
If you find yourself with frozen car windows but no ice scraper, you have a couple of options – grab a spatula if you’re at a home, or use any plastic card in your wallet to get under the ice and scrape it away. Hopefully, you’ll never forget your ice scraper again! 🙂

Mother Nature’s windshield defroster
Whenever you can, make sure to park your car facing east. Since the sun rises in the east, it will naturally defrost your windshield in the morning so you won’t be stuck scraping ice in the cold. With this trick, you should be able to use your windscreen wipers to do the not-so-heavy lifting for you.

Cheap and easy DIY de-icer
If parking facing east isn’t possible (or the sun isn’t cooperating)…mix three parts vinegar with one part water and spray the mixture onto your windshield to prevent ice from forming.

Keep plenty of windshield washer on hand
Here is an easy do-it-yourself recipe using basic household ingredients – Homemade Windshield Washer Fluid.

De-ice frozen car doors, locks, and handles
There are several clever ways to do this:
Heat your car key with a match or lighter, then gently push the heated key into the lock to melt the ice as you apply pressure. Just be careful as that key will be hot!
Another option is to take a regular drinking straw and blow it directly onto the frozen lock. The heat from your breath should melt the ice in no time.
Rubbing your key or door handle with a squirt of hand sanitizer will have the same effect. The alcohol in the hand sanitizer will melt the ice and shortly allow you to unlock your car.

Keep doors from freezing
Sometimes putting WD-40 in the keyhole before the winter will keep any ice from forming in there in the first place.
Cooking spray in the cracks of your doors and on the rubber will prevent them from freezing shut at night. Water that melts during the day runs in between your doors and freezes, but cooking spray keeps the water from resting in the cracks in the first place.

Frosty side mirrors
To prevent ice from forming on side mirrors, cover them the night before with plastic bags secured with rubber bands or clothespins. When you remove the bags in the morning, the mirrors will be ice-free.

Increase headlight visibility
With the harsh weather and road conditions, headlights are especially important during the winter. Cover each light with toothpaste and rinse off with warm water. This will drastically improve the clarity of your lights and is MUCH cheaper than the kits they sell at the store that provide the same service.

Headlight protection
For added clarity, apply a layer of wax after you’ve removed the toothpaste. It will keep snow and water from sticking to them for weeks!

Keep your car’s “underthings” clean!
Make sure to clean your car often during the winter, as de-icing products can damage a car after prolonged exposure. To clean all the dirt, salt, and ice off the more difficult-to-reach under-carriage, run a lawn sprinkler underneath the car on a slightly warmer day. Just slide it under your car and drive back and forth over it. It will work wonders.

Easy ways to get un-stuck
Keep keeping a couple of twenty-pound bags of kitty litter in your trunk on snowy days. They’ll put some weight on your back tires — which is great for traction if you have rear-wheel drive — and if you do get stuck you’ll have something to provide a little traction. Just spread some under the tires and under your feet. A small shovel is helpful as well.
Another great trick for getting your car out of a snowbank? Your floor mats. Take out a floor mat and use that under the spinning tire. Place your front floor mats under your tires to give you some traction when on an icy surface. Just don’t forget to pick them back up after you get moving.

And a few more Winter Car Hacks

And finally……A quick & easy emergency kit
Hopefully, you’ll never have to use it, but if you do, it could be a lifesaver!
Unzip a winter coat.
Inside, place extra socks and underwear, knit hat, gloves, scarf, and snow pants.
Zip the coat back up.
You now have a compact emergency cold outfit.
Also – a candle and some matches (it will heat your car and add light,) a warm blanket, charged mobile phone, hand/foot warmers, flashlight, a bottle of water, and energy bars are, necessities if you do any kind of winter driving more than walking distance from civilization.
Now we should all be better prepared to face whatever driving challenges winter has in store for us this year!

submitted by Joe

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Winter Driving - Shield Insurance Agency Blog

Winter Driving

Our winter driving season is here a little later this year than usual.

It’s amazing how many of us quickly forget our winter driving skills. For example, we all should know that you cannot stop as fast on an icy or snow-covered road as you can on dry pavement and that often the most slippery surfaces do not appear hazardous, like on bridges, overpasses, and underpasses. At intersections, the moisture emitting from the exhaust of cars waiting at a traffic light quickly freezes on the pavement and can be especially hazardous. And don’t be overly confident if your vehicle has anti-lock brakes; they are no substitute for using caution when traveling on slippery roads.

Just as important as good driving skills, however, are some commonsense issues that could save your life in the event you become broken down or stranded. A good place to start is with some “preventive maintenance.”

Make sure your car is in good mechanical condition. Temperature extremes always bring out the worst in your car, like dead batteries, soft tires, gasoline freeze, and carburetor and heating problems. Make sure that your antifreeze is at the proper level and that your wiper blades are new and your washer reservoir is full.

Prepare an emergency kit for your car. Include things that prepare you for the unexpected — what would you need if you found yourself stranded miles from help during a snowstorm? Include things like warm clothing, boots, stocking cap, gloves or mittens, flashlights with fresh batteries, flares, a small shovel, sand or kitty litter, blankets, and fresh first-aid supplies. You may also want to include candy bars or other nutritious snacks, as well as a supply of small candles and matches to light them with. A single lit candle in your vehicle can provide warmth that will help you survive for many hours, and with precautions is much safer than letting the engine run.

During inclement weather let people know where you are going, your route of travel, and when you expect to arrive. Cell phones are great safety insurance against breakdowns and getting stranded — but they do little good if you don’t know where you are! Stay alert and know precisely where you are at all times in the event you need to call for help. Watch for road signs and landmarks.

There are almost as many opinions as to how to drive safely on ice or snow as there are automobiles. Most crashes occur when you don’t expect the surface of the road to be slippery.

Many people get into trouble by assuming the roads will not be slippery unless the temperature is freezing or below. Ice can form on road surfaces, however, anytime the air temperature drops to 40 degrees or less, especially when it is windy. Bridges and underpasses can be especially hazardous, but these are not the only locations “black ice” can form. Any low or shaded area, area surrounded by landscape, or area that has a source of water running over the pavement can also be quick to form ice. Early morning hours are especially dangerous as the moisture has had an opportunity to sit on the cold pavement and freeze.

Others find themselves in trouble during the winter while driving on roads seemingly clear or only slightly wet, and then try to stop at an intersection only to discover that it is ice-covered and slippery. This is caused by the moisture emitting from the exhaust of cars waiting at a busy intersection and quickly freezing on the pavement.

Always approach intersections cautiously.

Some other basic safety tips for winter driving include allowing extra time to arrive at your destination. Slow down and be alert for other vehicles around you that may lose control and allow at least 4 seconds between vehicles. Troopers also recommend you allow no less than a car length in front of you when you are stopped behind another vehicle at a slippery intersection, and then watch your rear-view mirror for cars that may approach you too fast from behind. Often this extra margin of safety will allow you to pull forward if an approaching vehicle begins to slide. If the intersection is slippery, you can signal other drivers to the danger by turning on your hazard flashers.

If you find yourself beginning to slide on snow or ice, DON’T PANIC. Take your foot off the gas and DO NOT hit the brakes. Steer the front of your vehicle into the skid (the same direction you are sliding). This technique is used in both front- and rear-wheel-drive vehicles. If you must use the brakes, do not allow them to lock up; gently pump the brake pedal, unless your car is equipped with anti-lock brakes. If your car has anti-lock brakes, use a firm, steady pressure WITHOUT pumping. The grinding noise you hear and the surging you feel in the pedal are normal and indicate the brakes are working properly, allowing you to continue to steer and control the vehicle. And for you 4-wheel-drive enthusiasts, always remember that a 4-wheel-drive vehicle provides additional traction that is useful for going through deep snow, but it does not stop any faster.

State Police Troopers would like to remind you to “Don’t Wreck Your Life!” Use cautions this winter and always plan. Keep your eyes on the road, never drink and drive, and always wear your safety belt.
Submitted by Dawn


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RANT Why Do Some People Hate Insurance Companies - Shield Insurance Agency Blog

RANT: Why Do Some People Hate Insurance Companies?

Shield Insurance Blog | Insurance Companies | Contact Us Today!

Why do some people hate insurance companies?  

OK… The big giant asterisk here first… Some of what I’m about to say is unproven, although I believe it to be true.  Feel free to email me to dispute what I say and I will be happy to listen to what you have to say about this.  Education on a topic is sometimes skewed by one’s beliefs, so I’m going to try to be unbiased.  🙂

Insurance company’s profits are usually around 3% !!!  They are highly regulated by the States. People complain that their rates are too high.  Can people see that insurance companies are simply a pass-through for our money?

Car crashes… SOME car repair companies sometimes over-quote since they know insurance is involved.  We tell people to please get 3 quotes.  Sometimes, they are 50% apart!!  I KNOW this is true SOMETIMES for glass companies too.  You can tell them that there’s no insurance involved and get a quote for $180 for a windshield, and someone else calls back on the same day for the same exact car and they say there is insurance involved and it’s over $400??  The list of examples goes on and on and on.

How about Fraud.  

Insurance companies have to employ people to fight this!  I don’t have a lot of stats on this, but I know it’s a HUGE deal and it makes our premiums go up and up and up! Some fraud is black and white, but others… not so much… did you have a fire?  how much was that watch that got burned up worth?  Even some good people will stretch the truth!

Frivolous lawsuits.  

Yep, they’re out there… lots and lots and lots of them.  Here again, I don’t have stats at hand, but I know it’s another big deal that the insurance companies have to hire people to fight against and many times just payout to settle to reduce court costs whether right or wrong!  Not to mention valid lawsuits where people get more than they deserve?  OK… I know this is debatable on many levels, so please don’t grill me or razz me on this one!!

You can apply these issues to any type of insurance!  Car, Home, and Health (have you seen pharmaceutical profits!!??) are probably the big ones.  I know Medical Malpractice is a big one too, but I’m not much of an expert on this one, but I heard 1/3 of doctor’s salaries go to pay for this.

So the next time you want to complain about your insurance rates, trust me, I completely agree…. but please don’t blame the insurance companies!!!

Submitted by Andy

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End of Summer Road Trip? Be safe! Be Smart! - Shield Insurance Agency Blog

End of Summer Road Trip? Be safe! Be Smart!

Shield Insurance Blog | Summer Road Trip | Start A Quote Today!

Whether you’re traveling alone, with a buddy, or with your spouse and a car full of kids, there are few things more “American” than the long-distance road trip. Countless vacation travelers will drive the highways looking for fun and making memories with every mile. If traveling down the “holiday road” is in your plans, take the time to prepare for your trip. You’ll have a more enjoyable vacation if you plan carefully. Here are a few driving tips, courtesy of Shield Insurance:

Summer Road Trip Safety

1) Maintain your car. Make sure your vehicle is up to date on its maintenance schedule, and be sure to check the battery and tires.

2) Plan your trip and know where you’re going. Call ahead for proper and safe directions to get you to your destination safely and have maps of the area on hand to help you navigate once you are off the main road. You’re more likely to make good decisions, even in dangerous situations, if you’re clearheaded and know where you’re going.

3) Be alert. Seems obvious, but driver inattention is surely the cause of a lot of accidents. If you stay focused behind the wheel and plan carefully, you will have a wonderful summer road trip.

4) Take precautions with a cell phone. Cell phones can be a lifesaver when you need immediate access to emergency services after an accident. Keep your phone within easy reach and get to know its features. However, use it prudently. Reports suggest that driving while talking on the phone increases accident rates.

5) Wear your seat belt. Whether or not it’s required by law in the state through which you’re driving, always wear your seat belt as a safety precaution.

6) Protect your car against theft. Help deter criminals from taking your car with steering wheel locks, switches that disable fuel or ignition systems, and electronic tracking devices.

7) If you’re in an accident. Taking immediate steps if you’ve been in an accident can protect your family and your car from further damage. Stop immediately and make sure your car is not blocking traffic. Turn off your car to keep it from overheating or catching fire. Warn oncoming cars using road flares or orange triangle reflectors. After you have protected yourself and your family, call your insurance company immediately.

8) Make sure your auto insurance is up to date. Before you even leave the driveway, you want to be sure you’re protected when you’re on the road and far from home. An independent insurance agent can provide the personal service and advice you need to travel in confidence.

submitted by Joe


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How To Get Rust Off A Trailer Hitch - Shield Insurance Agency Blog

How To Get Rust Off A Trailer Hitch

Shield Insurance Blog | Rust Off A Trailer Hitch | Auto Insurance

How To Get Rust Off A Trailer Hitch | Auto Insurance | Shield Agency

If you tow a camper, boat, or trailer you may notice your trailer hitch rusting. Prevent this with proper maintenance, regular use, and wax and/or painting. But if you have an existing hitch that’s rusted, there are several ways to remove the rust.

Removing Rust From Chrome Hitch

If you have a chrome ball or chrome hitch that’s showing signs of rust, simply ball up a piece of aluminum foil, dip it in white distilled vinegar or Coca-Cola and lightly rub the rusty spots. Rinse with warm water and dry with a soft clean rag. Follow up by polishing with two coats of any brand carnauba car wax.

Removing Rust from Iron Trailer Hitch

If you have an iron trailer hitch or hitch ball that’s beginning to rust you can remove the rust with Naval Jelly. First, remove any loose or flaking rust with a wire brush. Then apply Naval Jelly and allow it to sit for 5 to 10 minutes—no longer than 15. Rinse and repeat if any rust remains. Dry the metal and paint with an oil-based paint within 24 hours to prevent the return of the rust.

Rust Off A Trailer Hitch


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All-Season Tires vs Snow Tires - Shield Insurance Agency Blog

All-Season Tires vs Snow Tires

Updated: Aug 6, 2018

Written by Shield Insurance Agency

All-Season tires vs Snow Tires?

The tread compound of All-season tires can harden in low temperatures, so there’s less traction between the road and your tires. But snow tires use special rubber compounds that stay pliable in the cold, giving them better grip and improved braking, even in extreme conditions.

Sometimes Michigan cold temperatures tend to drag on for longer periods. If it’s still below the 45–50-degree mark, leave the tires on. If the temperatures are well above freezing, the 50s, and above, then make sure to get those winter tires off and get your summer tires placed back on your vehicle. The longer you leave your winter tires on, the faster your treads are going to wear off your tires.

I love my snow tires! They help my vehicle a lot! But I will not take them off until the freezing temperatures are over. Since Memorial Day is almost here, I would say “get those winter/snow tires off of your vehicle”.

Submitted by Dawn

Written by Shield Insurance Agency

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Other Drivers In the Household - Shield Insurance Agency Blog

Are There Other Drivers In the Household?

Updated: Aug 6, 2018 | Drivers In the Household | Auto Insurance | Start A Quote Today!

Written by Shield Insurance Agency on Sep 10, 2017 Share

One of the many questions we ask while preparing an auto quote is if there are other drivers in the household.  Here are some of the reasons why:

First off, under Michigan’s No-Fault rules, if someone ( let’s call him Marvin) is in an auto accident and needs medical attention, Marvin’s auto insurance will end up paying those medical bills.  It doesn’t matter if Marvin caused the accident or if he got hit.  It doesn’t even matter if Marvin was walking down the street and got struck by a car, Marvin’s auto insurance will get that bill.

Now if Marvin doesn’t have auto insurance, guess who would be next in line to get those bills?  If Marvin lives with someone, that person’s auto insurance would be next in line.

So that’s why the insurance companies want to know who lives with you.  If your roommates are driving without insurance, there’s a good chance a medical bill would land in your insurance company’s mailbox.

submitted by Joe


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