Ice Dams Create Roof Danger – Shield Insurance Agency Blog

Ice Dams Create Roof Danger

You may be feeling cozy and warm in your home as the snow serenely falls outside. But, up on your roof, a dangerous situation could be forming – one that can compromise your roof and lead to water damage inside your home. It’s all the result of an ice dam. If you live in a snowy area and you’re not familiar with what an ice dam is, it’s imperative that you read on.

What Is an Ice Dam?

An ice dam is a ridge of ice that forms along the edge of your roof and prevents snowmelt from running off. It often occurs because heat from the attic warms the middle of your roof, causing snow to melt. When that runoff reaches the eaves, or overhang, of your roof, the cooler surface temperature (there’s no heat rising from inside your home to this part of the roof) can cause the water to refreeze. As this happens over and over, an ice dam forms, preventing melted snow from running off your roof.

Do Ice Dams Cause Damage?

Yes, ice dams cause the water from melted snow to back up under the shingles of your roof and into your home – the water doesn’t have anywhere else to go. This can damage your roof, not to mention your interior. And, remember, water damage can lead to toxic mold inside your home.

How Can I Prevent Ice Dams?

An easy way to help prevent ice dams is to keep your eaves, gutters, downspouts, and drains clear. This way water can drain away from your home as the snow melts on your roof. It’s ideal to have your gutters cleaned out before the snow season even begins. While you’re at it, install gutter screens for added protection.

Here are some other ways to help prevent ice dams:

  • Keep your attic cool. Proper insulation between your living areas and attic will help keep warm air from escaping into your attic and warming your roof. Ideally, during a snow storm, your attic won’t be more than 10 degrees warmer than the temperature outside.
  • Remove snow with a roof rake. Only if you can safely do so, remove accumulated snow from your roof using a long-handled roof rake, a specialized tool for clearing roofs, that won’t damage your roofing material. Do this from the ground. Never climb on top of a snowy roof.
  • Update your roof with materials that help prevent ice dams. These include a rubberized, water-repellent membrane underneath the shingles and a heating cable along the eaves. For either installation, consult a professional.

Ice dams may not be the first thing you think about once the snow stops coming down. After all, there’s the sidewalk and driveway to clear. But, for the sake of your roof and the integrity of your overall home, it’s important to keep an eye out for this winter roof danger.

So, how can you spot ice dams? Icicles may be a sign of ice dams, a buildup of snow and ice along your eaves that blocks water runoff. Discolored ceilings or walls may indicate that your ice dam has turned into a leak.

Remember, in the midst of this harsh winter, it’s important to keep your gutters clear, your roof updated and an eye out for the signs of ice dams. If you suspect trouble, call a trusted roofing contractor at once.

Need Homeowners Insurance Coverage?

Talk to Shield Agency about homeowners insurance coverage that’s right for you.

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Insurance Terms Important to Know - Shield Insurance Agency Blog

Common Insurance Terms Made Easy

Insurance can be confusing…we get it! But we’re here to help provide you with a better insurance experience. Learn more about what these common insurance terms mean so you can be prepared when looking for a policy.

For customer information or to get a quote, please visit our website at www.ShieldAgency.com .

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5 Tips for Millennials Buying Insurance

5 Tips for Millennials Buying Insurance

Shield Insurance Agency Blog | Millennials Buying Insurance |

Adulting (verb) – acting like an adult or engaging in activities usually associated with adulthood, often responsible or boring tasks.1

5 Tips for Millennials Buying Insurance

If you’re a millennial, you know this definition all too well. You’ve reached the age where you may be taking out student loans, buying or renting a place to live, having kids, and, ultimately, purchasing insurance. These major life events for millennials make it extremely important to have a financial security net. And that’s exactly what insurance is: a financial security net. So it’s troubling that a survey from Princeton Survey Research Associates International named millennials the most under-insured generation.

There are many reasons why people of all generations avoid purchasing insurance. It‘s often seen as a big investment, but that doesn’t necessarily mean that it’s an expensive one. In fact, insurance probably costs less than you think. For instance, according to the National Association of Insurance Commissioners (NAIC), millennials overestimated the cost of renters insurance by more than five times its actual cost per year.

Also, the complicated terms can make finding a policy a puzzling experience and the subject matter can be tough to digest. No one wants to think about being in a car accident, experiencing a break-in, losing everything in an apartment fire, or any other sort of bad, unexpected event. But these things can happen, so you’ll want to be prepared.

And don’t let any initial confusion or preconceived notions drive you away. You’re a millennial, after all! Your generation is always tackling new challenges and expanding the way the world works, oftentimes in brilliant ways.

Insurance provides essential financial protection for your future, so now’s the time to start “adulting” and take that first step.

Here are five tips:

  1. Shop smart. When looking for insurance, your No. 1 priority should be to find adequate coverage. Price is important, but you’ll want to determine what coverage you need first. Then you can fit that coverage into your budget and determine which carrier can provide you with the most comprehensive policy. You may be tempted to choose insurance with the lowest price tag, but if you don’t have enough coverage (or the right kind of coverage), you will see less financial benefit when it comes time to file a claim.
  2. Look for discounts. Once you evaluate your coverage needs, factor in your budget and find ways to save. Ask your insurance agent if there are any discounts on your coverage. Often, carriers offer discounts for things like paying your policy in full, staying auto accident-free or, if you’re in school, getting good grades. You also can save money by “bundling” multiple policies, such as purchasing a home and auto policy from the same carrier.
  3. Fill in the gaps. An average policy will cover the basics, but you may need to add extra coverage to meet your unique needs. For instance, you may have items like electronics or a nice piece of jewelry that would be financially difficult to replace, even with the assistance of your average renters or homeowners policy. You may want to add additional coverage for these items.
  4. Purchase life insurance—you aren’t too young. Life insurance is essential, no matter how young or old you are. And for millennials, buying now may be a smart move because it’s cheaper to buy a life insurance policy when you’re young and healthy. This kind of insurance can help your family cover unexpected costs in your absence, including student loan debt or a mortgage, in addition to end-of-life costs. And if you have kids, a life insurance policy can also support their education or childcare expenses. Additionally, every millennial should consider long-term disability coverage, which helps you stay afloat financially if an accident happens and you become disabled and unable to work.
  5. Talk to an independent agent. An independent insurance agent is an essential resource when purchasing insurance—especially if this is your first time. An independent agent works with multiple carriers, different from captive agents who can only sell insurance from the carrier they work for. Working with an independent agent can help make sure that you are getting the best coverage, for the best price. You’ll also benefit from independent agents’ insurance knowledge; they know how to talk you through your options and actually explain what each policy includes. An independent agent will make sure all of your assets are covered, help you find discounts or other ways to save, and be a valuable resource as your life changes and your insurance needs change, too.

Find a local independent agent and start protecting your finances today.

1 – Grammar Girl

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Comprehensive Coverage In Case A Fish Smashes Your Windshield – Shield Insurance Agency Blog

Comprehensive Coverage: In case a fish smashes your windshield…

Comprehensive Coverage | Shield Insurance Agency Blog |

FISH SMASHES WINDSHIELD; WILL INSURANCE COVER IT?

Sometimes the blog posts just write themselves.

ABC News in North Carolina reports that a driver in the state looked up and saw a bird carrying a huge fish.

“It was one of those slow-motion moments in life. I saw the fish and I saw him drop it,” said Rhesa Walston of Beaufort, North Carolina.

The catfish smashed straight into her windshield.

It happened so quickly she didn’t have time to react.

“There was glass all over my front seat…glass on my lap,” Walston told ABC News.

After making sure her daughter in the back seat was safe, Walston contacted her family and her insurance company. Family members tracked down the fish (apparently, catfish dropped from high altitudes bounce) and took pictures to corroborate her catch.

Walston told ABC News she will have to pay the $250 deductible on her comprehensive auto policy — not a huge price for a story the family will be telling for years to come.  Animal damage is covered if you have optional comprehensive coverage. If you only have collision coverage, then you’re not covered.

The eagle could not be reached for comment…

Comprehensive Coverage

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New Year Foresight In 2020 – Shield Insurance Agency Blog

New Year: Foresight in 2020

They say, “Hindsight is 20/20.” 

As we approach the new year, the National Insurance Crime Bureau (NICB) is encouraging you to exercise “Foresight in 2020.”   

While it’s easy to look back on where and how we failed to protect our assets, it is exponentially more beneficial to look forward and try to predict where we can best insulate ourselves from insurance crime and theft. By studying where we are vulnerable, we can identify weaknesses and adapt improvements that protect us, our families, and our property. From small precautions, like making sure we don’t leave valuables in our vehicles, to more extensive protections, like installing home security systems, we can exercise foresight in 2020 and stop crime before it happens. Law enforcement agencies across the country now engage in the practice of intelligence-based policing.

This methodology uses past data to identify and predict the patterns and behavior of criminals. NICB and our members follow suit, by identifying known threats and patterns in order to properly educate our consumers. You too can be an advocate in this preemptive strike against crime. Educate yourself, take precautions, and be vigilant. By using foresight in 2020, we can win the battle against crime.  

The best deterrent continues to be vigilance.

If there is a vacant home or business in your area, and you see suspicious or unusual activity around the property, call your local law enforcement. If any vehicles are involved, jot down their descriptions and license plates. Also, note the clothing and physical appearance of any person(s). All of this is very helpful to investigators. 

NICB reminds consumers to make sure your vehicle is locked when unattended. Don’t leave spare keys or fobs inside. Take a moment and be sure to hide your valuables from view. Even an empty bag or extra change in view looks appealing to a thief from the outside. 

Do things to protect your home, by locking your doors and investing in a home security system.  

Anyone with information concerning insurance fraud or vehicle theft can report it anonymously by calling toll-free 800.TEL.NICB (800.835.6422) or submitting a form on our website.

About the National Insurance Crime Bureau:

Headquartered in Des Plaines, Ill., the NICB is the nation’s leading not-for-profit organization exclusively dedicated to preventing, detecting, and defeating insurance fraud and vehicle theft through data analytics, investigations, learning and development, government affairs, and public affairs. The NICB is supported by more than 1,300 property and casualty insurance companies and self-insured organizations. NICB member companies wrote over $496 billion in insurance premiums in 2018 or more than 81% of the nation’s property-casualty insurance. That includes more than 92% ($254 billion) of the nation’s personal auto insurance. To learn more visit www.nicb.org.

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Umbrella Protection – Shield Insurance Agency Blog

Umbrella Protection

Shield Insurance Blog | Umbrella Protection

Why an umbrella protection policy? Higher limits, broader coverages.

You want to keep your hard-earned assets and lifestyle. We want to help. Monetary damage awards from lawsuits are a reality in today’s litigious society.

While all your primary Fremont Insurance policies contain liability protection, if a judgment is levied against you for serious damages to someone else’s property or reputation, personal injuries, or even death, your liability limits can be exhausted quickly, leaving you to make up the difference. Your investments, your home, and even your personal property could be seized to satisfy a judgment. Umbrella insurance is the answer.

Not just for the wealthy anymore

  • Do you have high-profile or vital professional, community, or corporate responsibilities?
  • Do you conduct business activities in your home or take your business to people?
  • Do you have a trampoline or swimming pool or live on the water where someone could be injured?
  • Do you have pets/animals that might injure someone?
  • Do you engage in high-risk recreational activities such as ATVing, snowmobiling, flying, or hunting?
  • Do you have a teenage driver, who is statistically more likely to cause an accident?
  • Do you entertain a lot?

For as little as $90 for $1 million protection, Fremont Insurance Umbrella Policies are low-cost peace of mind, picking up where your primary policies leave off. If you think you might need one, contact a Shield Insurance Agent today.

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Winter Wise Protection – Shield Insurance Agency Blog

Winter-Wise Protection

Is your home insurance winter-wise? Protect your home from the ravages of winter.

Michigan winter can bring burst pipes, leaky roofs, and costly structural damage. Is your home at risk? Ice dams and frozen water pipes are the main culprits.

Ice Dams

  • Keep gutters and downspouts clear of debris, snow, and ice to facilitate the flow of runoff. Use a roof rake to keep buildup to a minimum.
  • Evaluate your attic’s insulation and ventilation. Use R-38 value insulation in northern climates. Vents promote airflow under eaves and soffits; a cool, dry attic in turn curbs the formation of ice dams.

Frozen Water Pipes

If you think turning the heat down low while you’re away will save money, think burst water pipes and thousands of dollars in repair and replacement costs.

  • Insulate pipes susceptible to freezing.
  • Shut off and drain water from the garden hose and pipes leading to outside faucets.
  • Show everyone how to shut off the water in case pipes burst; when going away, drain and shut off the main water supply to your home or business.
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From Accident to Reimbursement in 3 Hours - Shield Insurance Agency Blog

From Accident to Reimbursement in 3 Hours!

Accident to Reimbursement | Shield Insurance Agency Blog | Start A Quote Today!

QUICK CARE SAVES THE DAY: Accident to Reimbursement

The morning commute is never fun, and being rear-ended by another car can quickly take you to the worst-day-ever level.

But recently, for a State Auto customer, a day that began with a fender-bender on the way to work ended with their claim being filed, processed, and paid within 3.5 hours!

How is this possible? When our customer’s car was hit, their State Auto Safety 360® telematics device notified State Auto and initiated our Quick CARE process.

Their claim was set up at 1:04 p.m. EST. We secured photos of the damage and our Auto Physical Damage team wrote a virtual estimate by 4:30 p.m. EST. The electronic payment was then issued to our customer — all in record time.

This is just one example of how we combine technology, great customer service, and urgency to handle our claims!

What You Need to Know

State Auto Safety 360 Connect customers — who have activated their telematics device — automatically receive the Quick CARE benefit.*


If your customer is in an accident — and it registers on their telematics device — it will alert our Claims and Risk Engineering (CARE) team.**​​


When we receive the accident alert into our claims system, we quickly review the crash information (i.e. severity, location, vehicle, insured, etc.) and then call the customer. If the customer is in need of a car rental or tow truck, we can help arrange those for them, if towing service is included in their auto policy.


A claim will only be filed once the customer requests to do so. If they would simply like advice on what to do or if they’re going through the other driver’s carrier, we note it and let them know to contact us if they need anything.

*State Auto Safety 360 is available for new auto policies written on our Connect platform. It is not available for legacy policyholders. Availability and discounts vary by state.

**Accident notifications won’t transmit to our CARE team unless registered by the telematics device. The inability to register an event can be caused by a low GPS signal, a minor impact, the vehicle was turned off when hit, or your vehicle was sideswiped.

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4 Tips To Help You Stay Ahead Of Smartphone Hackers – Shield Insurance Agency Blog

4 Tips to Help You Stay Ahead of Smartphone Hackers

Shield Insurance Blog | Smartphone Hackers | Start A Quote Today!

Did you know that Americans check their phone on average 80 times a day? Surprising, right? Unfortunately, the amount of times that our phones can be compromised is surprisingly high as well.  And because mobile phones are so valuable to hackers, more and more new exploits are being discovered.

To help you stay ahead of smartphone hackers, we’ve combined the most frequent dangers and tips on what to do to help protect yourself.

What smartphone hackers value

  • The device itself: Your data can be wiped, the device reset, resold and reactivated. Thieves have gotten better at taking phones apart and reassembling them into new phones to sell.
  • Your data: Your phone is likely linked to your email, financial accounts and other personal records. Armed with your smartphone, a hacker could access your banking  by resetting your email password or receiving a secure pin via text.

Lost or stolen phones: What to do before and after

  • Track your phone with an app. The best ones track to within feet of where the phone is located. If your phone has been stolen, report its location to the police.
  • Secure your phone with a password, swipe code or passphrase. Set the security settings to wipe the data on the phone after a certain number of password tries.
  • If you lose your phone or it is stolen, notify your carrier right away and wipe the data if you are sure you cannot retrieve the phone.

Social engineering

Hackers are using social engineering to persuade mobile carrier customer service to fraudulently transfer phone numbers without your permission. Once they transfer your number to their device, they have password resetting capability for your email, banking, and other accounts.

To help lower the chances of this happening to you:

  • Place a “do not port” alert on your account.
  • Use a pin for your account and require it for all changes.
  • If you receive a text or call from your mobile provider saying that someone is attempting to port your number, call them immediately. Do not respond directly to the message, as that may be a separate scam.

Phishing And Viruses

Texts and emails created by hackers can contain deceptive links or attachments that could infect your phone with malware. The malware can then steal your personal and financial information.

Here are some recommendations to help protect your phone:

  • Do not accept text messages from numbers you do not recognize. Block them. If you are not already on the National Do Not Call Registry, sign up – it’s free and just takes two clicks.
  • Don’t click on links in texts, especially those that look suspicious, and don’t download files from emails unless you are already expecting something from someone you trust. If it’s financial, give the person a call, just to confirm it actually came from them.
  • Just as you have virus and malware protection for your home PC or laptop, it’s time to invest in smartphone protection. There are many competitive products priced at around $50 a year.
  • Don’t plug into any unknown charging stations or devices. Bring a wall charger or power bank with you.
  • Keep your operating system up to date. Operating system updates are usually issued in response to major security exploits. Because these updates are known to have weaknesses, you should review your product’s website to determine why the update has been issued and when to install it.

Mobile phones and your data on them can be compromised in a multitude of ways. Although keeping a step ahead of hackers is tough, educating yourself is critical.

For information only. Not applicable to all situations. The original version of this article written by Monique Ferraro, Counsel Cyber Practice at Hartford Steam Boiler, can be found on their blog.

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7 Things to Know About Rental Car Coverage - Shield Insurance Agency Blog

7 Things to Know About Rental Car Coverage

Do you have Rental Car Coverage? After a car accident, you have enough things to worry about. Getting to work the next day shouldn’t be one of them.

We’ve all been there—and arranging alternate transportation while your vehicle is in a repair shop can be a hassle. But rental reimbursement coverage can help alleviate some stress after an accident while also saving you money.

Here are seven things you should know about before buying rental car reimbursement coverage:

1. It’s optional.
Rental reimbursement coverage does not automatically apply after an accident. As an optional coverage, it must be purchased separately. A common misconception is that auto insurance automatically covers the cost of a replacement rental car. In reality, you often have to select this coverage and apply it to the policy.

2. There is a limit.
You’ll likely have a per day and per occurrence limit. For example, if you have a 25/750 limit, your insurance company will pay up to $25 per day but no more than $750 per claim for the rental vehicle. Most insurance companies will offer several different options, allowing you to choose the limit that is right for you.

3. Your vehicle must be in the shop due to a covered loss.
Rental reimbursement coverage can be used while your vehicle is being repaired after an accident or another covered loss, not for routine maintenance or leisure. So, if your car is at the body shop after an accident, a rental car is covered up to your limit. But if your car is undergoing routine maintenance that will keep it in the shop overnight or you are renting a vehicle for a family road trip, then rental reimbursement coverage would not apply.

4. You can use it right away.
After reporting a claim, if your vehicle isn’t drivable, you can be authorized for a rental car right away. Otherwise, you will be relying on the at-fault driver’s insurance company, and you may have to wait a little while before they can assess the claim and agree to pay for a rental car. With rental reimbursement coverage, there’s no waiting.

5. No need to worry about additional insurance.
For the most part, when you have collision and comprehensive coverages in your auto insurance policy, it will transfer to the rental vehicle, eliminating the need to purchase additional coverage from the car rental agency. Check with a Shield agent, who will be able to tell you when this applies.

6. You may not need it at all.
If you have access to another vehicle, rideshare service or public transportation in the event your vehicle isn’t drivable, you may not need rental reimbursement coverage. But if you prefer the safety net of having a rental available if you need it, you may want to opt-in to this coverage.

7. It costs less than you might expect.
One year of rental reimbursement coverage will typically cost less than one day of out-of-pocket rental car expenses.

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