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Preventing Frozen Pipes – Shield Insurance Agency Blog

Preventing Frozen Pipes

Posted on by Shield Insurance Agency

What Causes Frozen Pipes?

The water inside pipes can freeze when outdoor temperatures drop below freezing. As freezing water expands, it causes the pressure inside the pipes to increase, possibly leading to bursting pipes.

Preventing Frozen Pipes

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest.
  • Seal air leaks surrounding or near pipes.
  • Keep garage doors closed if there are water supply lines in the garage.
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems.
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing.
  • Keep heat at 55 degrees F. or higher even when you are out of town.
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night.
  • If you need to be away from home, leave the heat on and drain your water system before you go.
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts.

What to Do When Pipes Freeze or Burst

  • Open all faucets.
  • Remove insulation and wrap pipes in rags.
  • If all else fails, call your plumber.

If pipes burst:

  • Shut off the water immediately to prevent additional damage.
  • Take proper precautions to avoid an electrical shock from being in or near standing water.
  • Take an inventory of any damaged property or possessions.
  • Contact your local claims office to help you locate a vendor specializing in emergency water mitigation services that can properly dry out the damaged area.
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In case of emergency How to prepare your phone - Shield Insurance Agency Blog

In case of emergency: How to prepare your phone

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Shield Insurance Blog | prepare your phone | Start a Quote Today!

Today, our phones are rarely outside of our reach. This makes them one of the best tools we have for quickly responding to an emergency situation and increasing the chances of a more positive outcome.

How prepared is your phone to handle an emergency?

In most emergency situations, you would be the one to contact someone for help. So, it’s important to take a few minutes to research and save important emergency contact numbers on your phone so you can make the call immediately and get help faster.

Here are the main emergency phone numbers to save on your phone:

  • Your emergency contact, such as a parent, spouse or close friend
  • Police, 911 in the United States for emergencies
  • Poison Control Center
  • State Highway Patrol
  • Your nearest police and fire department (for non-emergencies)

You should also consider saving these important numbers in your phone to help you in an emergency:

  • Your doctor, pediatrician and/or veterinarian
  • Your pharmacy
  • Home health aides
  • Your insurance company
  • Your roadside assistance provider
  • Your employer
  • Your child’s school or caregiver
  • A nearby relative or friend
  • An out-of-town relative or friend

There are also some emergency situations, like a bad fall or car accident, where you might not be able to communicate with first responders. For this reason, it’s important to take these two steps:

  1. Add an emergency contact in your phone, such as a parent, spouse or close friend who can come to your aid.
  2. If your phone locks, set up a lock screen message to communicate helpful information to first responders, like your emergency contact, blood type, allergies and medications.

Depending on the type of phone you’re using, there are different ways to add a lock screen message.

iPhone users can use the Health app on their phones to add their basic personal information, important medical details, and emergency contact numbers within the Medical ID tab and make them accessible from their lock screen. Just make sure you select “Show When Locked” and test it out after you’ve finished setting it up.

Android users can set up their lock screen message by going into their Settings, Users & Accounts, and then Emergency Information. Enter your medical information and emergency contact. Then test it out by locking your phone, swiping up, and tapping “Emergency” to find the information you entered.

Additionally, Android lets you put any message you want on your locked screen. To do this, open your Settings, go to Security & Location, and next to the Screen Lock tab hit Settings. Then, tap Lock Screen Message. Here, you can enter your primary emergency contact or important medication information so that it always displays on your locked phone screen.

Because it’s difficult to predict when or where an emergency will happen, it is a smart idea to update your phone now so that you’re prepared to handle any situation that comes your way in the future. Be safe out there!

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5 Common (and Potentially Costly) Homeowners Mistakes - Shield Insurance Agency Blog

5 Common (and Potentially Costly) Homeowners Mistakes

Posted on by Shield Insurance Agency

5 Common (and Potentially Costly) Homeowners Mistakes

Owning a home is usually a great experience. But it can also be a hassle, especially when unexpected issues pop up—whether you have a minor breakdown or a major catastrophe, it’s almost certainly going to require time and money to fix.

In many instances, however, those “unexpected” issues shouldn’t really be a surprise at all, because they’re often caused by a lack of maintenance or other oversights by homeowners. And not just new homeowners, either: It’s common for people who have been in a home for years to neglect even some of the most basic tasks that can prevent problems down the road.

Here are five mistakes we often see homeowners make—and tips from experts to help you avoid them.

Forgetting about (or ignoring) the small stuff. 

The toilet that runs constantly? That faucet with a slow drip? The little crack in that one board on the deck? They might not seem like big problems, but they can turn into bigger issues over time. For example, a leaky faucet or running toilet might mean your water bill is higher than it should be. And that small crack can lead to rot, which could lead to having to replace the board—or the entire deck. When you see “small” things around the house, take steps to address them as soon as you can, because it likely will be a lot easier (and cheaper) today or tomorrow than a year from now.

Not doing regular checks around the house. 

Speaking of seeing things around the house, how often do you look around the house? You’d be surprised how many homeowners haven’t been in their attic or crawlspace for years. It’s a good idea to do a walk-through periodically to look for issues such as leaks, areas of wear, or other problems. And don’t forget to go outside! How is your roof looking? Do you see any cracks in your siding? Are the seals around your doors and windows solid? It’s important to catch those things before the rainy season begins in fall and winter.

Skipping maintenance on your appliances. 

Not only will keeping your appliances in good shape ensure they work effectively and prolong their lifespan, maintenance also can prevent serious risks. For example, when was the last time you cleaned out your dryer exhaust vent? No, not the screen you pull out when you’re doing laundry, but the one on the back or side. Too much lint buildup there can cause a fire—so clean it out at least once a year. You also should check the hoses connected to your washing machine and dishwasher. Are they worn? Do they need to be replaced? Do it now, before one fails when you’re not at home and causes significant water damage.

Other tips:

  • Clean your refrigerator coils at least once a year.
  • Clear out your dishwasher’s food filter regularly.
  • Vacuum up dust and other debris in window air conditioners before you start using them each year.
  • Remember to test your smoke and carbon-monoxide detectors twice a year, installing fresh batteries each time.

Neglecting other systems. 

Your HVAC system needs attention so it won’t fail when you need it most. Having your furnace, heat pump and/or central AC unit serviced each year before you start using them heavily will alert you to any potential problems. You don’t want to find out that your furnace is out of whack when it’s 30 degrees outside, or that your AC is on the fritz when it’s 95. Change filters at the appropriate intervals, and if it’s been a while since you’ve had your ducts cleaned, consider that as well.

Not having a home warranty. 

Despite your best maintenance efforts, that air conditioner might break down, leaving you sweltering in the summer. The water heater could stop working, meaning cold showers every morning. Or the refrigerator suddenly won’t get very cold anymore. These things sometimes just happen, and if your appliance is out of warranty, you’re on the hook. Consider discussing coverages available under the American Home Shield® Home Warranty product, available through Safeco. This product covers breakdowns of appliances and systems, potentially saving you hundreds or even thousands of dollars on repairs or replacements. Learn more here.

Your home is one of the biggest investments you’ll ever make, so it pays to be diligent about caring for it. Keep your eyes open around the house. Don’t hesitate to get out the tools, or call a professional if needed. Remember, prevention is the best medicine—and that old saying holds true just as much for your home’s health as it does for yours.

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Home Security Technology Keeping You Ahead Of The Burglars – Shield Insurance Agency Blog

Home Security Technology: Keeping You Ahead of the Burglars

Posted on by Shield Insurance Agency

Back in the early days of home security “systems,” around the end of World War I, it was common for homeowners to hire “door shakers”—night watchmen who would literally walk around and check doors to make sure they were locked. The most advanced product at the time, according to the Electronic Security Association, was an alarm system that used electromagnetic contacts on doors and windows and rang a bell if disturbed.

Things are just a little bit different now, thanks to expanding technology and decreasing costs. Regular homeowners now have access to the types of tools and systems that were previously attainable only by celebrities and the wealthy.

It’s especially important to be thinking about security with the increase of online shopping. More packages are being delivered on a regular basis and porch pirates can easily swoop in and snatch your new items.

If you’re into tech, you might even find that getting set up is fun. And if you’re into saving money, many companies offer insurance discounts for having specific home-monitoring systems, so check your policy or ask an agent for details.

Here’s a rundown of some of the options you have to protect your home, from all-in-one systems to separate components for do-it-yourselfers.

Full-service systems

There are a number of companies that offer full-service security systems with central monitoring—and the list is growing, with cable and wireless companies (Xfinity, AT&T, etc.) getting into the mix more prominently along with familiar names such as ADT and Brinks. These systems can feature video surveillance, remote access, smoke and carbon monoxide detection, even medical alerts in case you have an emergency. Many now offer home-automation tools so you can control lighting, heating, cooling, and other appliances when you’re away from home.

Most systems also can be configured to send you alerts via text message—so you know when the kids have gotten home from school safely, for example.

Full security systems such as these often have installation costs, along with equipment fees and monthly bills, of course. But if you don’t feel tech-savvy enough to install your own system, you don’t want to deal with the hassle, or you want something with central monitoring, a full system might be right for you.

Do-it-yourself options

If you’d rather set up your own system, many companies offer starter packs with a few components to get you going, allowing you to add what you need and exclude what you don’t. Some provide security features without much in the way of home automation, while others can serve as the hub for a connected home—it’s up to you.

You can create your own custom security system through the use of individual products, too, although you’ll want to ensure everything works together. Here are some of the options on that front:

Smart cameras and sensors

Installing cameras used to mean dealing with bulky equipment and yards of wiring. Today, cameras are unobtrusive, wireless, and capable of much more than previous models. Many are combined with floodlights or doorbells and use motion activation, saving data-storage space and battery power by recording only when there’s a reason to record. Some can send live feeds to you remotely when motion is detected, too. One startup even has motion sensors that don’t use infrared light—instead, they look for disturbances in the wireless signals that bounce around throughout your home.

Keyless entry systems

Even items as basic as the locks on your doors have undergone revolutionary changes. You might not think you need an entry system that relies on a code or a smartphone, but they can come in very handy at times. Say, for example, you need to let a trusted repairman into your home while you’re away, but you don’t want to risk hiding a key outside. With a keyless system (or a hybrid version that uses both keys and codes), you simply provide a temporary code for the repairman to use.

Home automation

Have you ever forgotten to leave a light on while you’re away? Burglars thrive in the dark, and lights both inside and outside your home, along with noise from TVs, radios, etc., can be powerful deterrents. Thankfully, you can have more control than ever—from anywhere in the world. And just like some professionally installed systems or do-it-yourself starter packages, many individual components tie in home-automation features as well.

Of course, there are still some classic tools and techniques you can use to deter crime, no matter how tech-savvy you are: Don’t broadcast on social media when you’re going to be on vacation or away for the night. Keep valuables out of plain sight. Make sure your windows and doors are locked. And don’t forget the security system that will love you back—a watchdog!

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Vacant Home Insurance What to Ask About - Shield Insurance Agency Blog

Vacant Home Insurance: What to Ask About

Posted on by Shield Insurance Agency

Homes become vacant for many reasons. Maybe your home is for sale but you haven’t found a buyer yet. Or you’ve purchased a new home but won’t move in for a while. It could be a rental property that’s between tenants. Whatever the cause, there are some insurance risks that you should keep in mind.

You may be thinking, why get vacant home insurance when you already have regular homeowners insurance? Well, most homeowner’s policies exclude or limit coverage if the home is vacant, so you’ll need more specific coverage.

Insurance coverage is extremely important for a vacant home because there are lots of dangers that threaten vacant homes in particular. If you’re debating whether or not you need a vacant policy, talk to your insurance agent! Here are some things to ask about:

Cost

Vacant home insurance typically costs more than regular homeowners insurance due to potential risks like weather threats, fires, and vandalism. However, you may be able to get a discount by installing security systems around the house. Even if your insurance company doesn’t provide a discount for extra security, it’s a good idea that will make your home safer!

Coverage

Each vacant home insurance policy is different. Many cover damage caused by fires, lightning, wind storms, hail, vandalism, and theft. Check with your insurance company to see what options you have. (Remember to ask if flood damage coverage is an option!) There are also different time lengths for policies. Many are 12 months long, but they could go up to four years, so find out what will work best for you. You’ll also want to consider Liability coverage, which applies if anyone is hurt on your property and you’re found legally responsible.

Restrictions

Many insurance companies have different definitions of what is vacant and what is unoccupied. Additionally, there may be a specific time length distinction for the type of coverage. Restrictions can also be based on the age or value of the home. Discuss these variables with your insurance agent to find the coverage that works best for you!

Still not sure if vacant home insurance is for you? Contact your local agent to learn more and get a quote! Overall, don’t be afraid to ask questions about insurance. Let us know if you have any questions in the comments.

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What to Know About Buying a Vacant Home - Shield Insurance Agency Blog

What to Know About Buying a Vacant Home

Posted on by Shield Insurance Agency

Why buy a vacant home? One of the biggest perks is being able to make the home whatever you want it to be. You can make it your new home, create a vacation home, rent it out, or fix it up and sell it to someone else. In some cases, the seller may be willing to sell a vacant home cheaper than an occupied home. This is good news for you because you can save some money, but it could also mean something might be wrong with the house. It may need a little love, attention, and renovation. Before you purchase a vacant home, here are a few things to do and watch out for:

Professional Inspection

Ask for an inspection from a professional and take notes on what they discover. You’ll want to know what’s broken, what needs to be fixed, and what could possibly go wrong. (Note: Be prepared to pay for the home’s electricity to be on for the duration of the inspection).

Critters

Since vacant homes can sit for quite some time, critters may come in and make themselves at home. Although they are usually small animals such as mice or bats, they can cause damage to a vacant house. Those unwanted critters can eat at the floors, carpets, walls, and wiring. Be aware that you may need to hire a pest control service, and this could be costly based on the number of animals and the amount of damage.

Plumbing

There may be plumbing issues that have caused dried and cracked seals, slow faucets, leaks, and other issues. If the heat hasn’t been on and the temperatures dropped, the pipes could be at risk to freeze or burst (if they haven’t already).

Appliances

The previous owner may not have unplugged their indoor appliances, such as refrigerators and freezers, or let them dry out. There may be mold inside from the moisture being trapped. Having appliances plugged in with no one there could result in a fire (if the electricity was on). Appliances in the house may become unusable due to long periods of sitting with no use, which means you will need new ones.

Molds

Remember, molds can grow on more than just appliances! Check for mold in the walls, floors, pipes…everywhere! Some molds may cause health issues, so if mold is found during your inspection, you may want to rethink purchasing the home. Talk with your inspector about the extremity and presence of mold, and evaluate the safety risks.

Unanticipated Repairs

There are other potential sources of damage. For example, break-ins are more likely when a home appears empty, and windows, doors, and other items could be damaged by the intruder. Storms are another danger. Debris could hit the home and cause damage that may have gone undetected. Always thoroughly inspect the home before buying!

There are a lot of things to do and watch out for before purchasing a vacant home, but the possibilities of what the home could be are endless. If you are looking to buy a vacant home but haven’t found one yet, there are a few ways to move forward. Look online, talk to neighbors, get a realtor or simply drive around. There are more vacant homes than you think…happy hunting!

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18 years past 9/11 Memorial - Shield Insurance Agency Blog

18 years past the 9/11 Memorial

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Shield Insurance Blog | 9/11 Memorial |

I was watching the TV, on 9/11, as my young children were in the driveway waiting for the school bus. I peeled myself away when I heard the bus driver honk the horn to give me a wave goodbye.

The TV images were numbing. We remember them, they are unforgettable.

Days later as the rubble from the buildings settled, and the immediate chaos cleared, people started to do more, be more, give more, go to church more. For a while, it changed many areas of our everyday life.

Weeks later our neighborhood held a block party. I set a jar out to collect funds to do something in a neighborhood affected by 9/11, from a neighborhood to a neighbor. I was thinking maybe a bench or a birdbath. The money and support poured in, not only from our neighbors, but local companies, communities, the city of Flower Mound, and beyond.

9/11 Memorial

We ended up with almost $10,000 in cash, 12 square feet of granite, and the etching donated. Even Federal Express stepped up to ship a stunning 12-foot square laser etched memorial. Designed by two teenage boys from our neighborhood, it was placed in a New Providence New Jersey Neighborhood that lost 6 people that fateful day.

It was a project of good love and support, from our neighborhood, our community, the city, area businesses, and it had the same effect on the people of New Providence whom I am still very close friends today.

I wish there was a way to commemorate this event for the vast goodness it brought out in the people. I wish the anniversary wasn’t so difficult on all the families that lost loved ones, and the thousands of people that were in the path of responding…. It was a very painful time for too many people. Some years I don’t want to mention the Memorial our town made happen.

But I always go back and remember all the good that people gave and the goodness that we, as a nation, need to keep showing over and above all the other bad in the world. It always boils down to the simplicity of Good vs Bad. I choose to rejoice in the Good.

Connie Simmons-Miller

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Grilling Safety Tips for Your Cookout - Shield Insurance Agency Blog

Grilling Safety Tips for Your Cookout

Posted on by Shield Insurance Agency

Grilling Safety Tips

If you are planning a cookout at your house, it’s important to be extremely cautious and alert at all times! According to the National Fire Protection Association (NFPA), July is the peak month for grill fires. To avoid fires or unwanted burns, review the tips below to have a happy and safe holiday.

  • If you are using a propane grill, make sure the lid is open before lighting it. If you’re using a charcoal grill, remember to use the correct starter fluid.
  • Place the grill at least 10 feet away from your home, deck railings and overhanging branches.
  • If you are using a charcoal grill and the fire is low, revive it with some kindling and more charcoal. Avoid using liquid fuel as this can cause a flash fire.
  • Keep children and pets away from the grill area. If that is unavoidable, make sure they are at least 3 feet from the grill.
  • Never leave your grill unattended.
  • Keep your grill away from windy areas.
  • If you smell gas while grilling, step away from grill immediately and call your fire department.
  • When you’re done grilling, scrape off any grease or fat buildup that’s left over and in the trays below the grill. If you’re using a charcoal grill, make sure the coals are completely cool before disposing in a metal container.

Once you clean off your grill, it will be good as new and ready for your next cookout. From all of us at Foremost: Have fun and be safe!

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Do You Know Your Flood Risk - Shield Insurance Agency Blog

Do You Know Your Flood Risk?

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Are you in a flood risk zone?

According to the National Flood Insurance Program (NFIP), everyone lives in a flood risk zone. Even those who don’t live near water are at risk because anywhere it rains, it can flood. Heavy rains, clogged or insufficient drainage systems, nearby construction projects, broken water mains, and inadequate levees and dams can cause flooding that puts your home and belongings at risk.

Your home is one of your greatest investments. It’s important to prepare ahead should a disaster occur. Here are three simple steps to help make sure you’re ready in the event of a flood risk.

  • Create a “flood file” and keep it in an accessible waterproof and fireproof container. It should contain a personal property inventory of your home, a copy of your insurance information, copies of any critical personal documents (e.g. social security cards, titles and deeds), and a CD backup of computer documents and digital photos.
  • Prepare your home by making sure your sump pump works and has a battery backup, your gutters and downspouts are clear, your electronics and appliances are elevated, and any valuables and keepsakes are moved to a higher level.
  • Develop an emergency plan that includes evacuation routes from home, work and school. Make sure that plan includes an out-of-town contact list that all family members can call in case you get separated. Also, create an emergency kit with extra drinking water, non-perishable food, first-aid materials, blankets, a battery-powered radio, a flashlight, and extra batteries that can be grabbed easily if you need to evacuate.

It’s important to know that most home policies don’t cover flooding and just a few inches of water damage can cost thousands. To find out if you live in an area that is at risk for flooding, type in your address in the FEMA Flood Map Service Center and use this interactive tool to learn more.

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What To Do After A Flood - Shield Insurance Agency Blog

What To Do After A Flood

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Anyone who’s been through a flood knows that recovering after this kind of disaster isn’t easy. You’re forced to accept that irreplaceable family treasures and memories may be gone forever, your furniture is destroyed, potentially along with your home. It’s a devastating and emotional moment and a lot to take in all at once. But you know the only thing you can do is move forward, and begin the steps needed to restore your home.

As soon as the floodwaters recede, you can return to your home as long as officials give the OK to do so. Before entering your home, however, make sure it is safe!

Tips for staying safe upon return:

  • Check for structural damage and use extreme caution. One way to do this is to check if the walls are vertical and straight.
  • Turn off the electricity in your home at the main breaker or fuse box. Make sure you stand in a dry spot to do this! If you can’t stand in a dry spot, call an electrician who will take care of the risk.
  • Turn off the gas. If you smell something unusual, leave immediately and call your gas company from another location.
  • Check your sewage system. Repair damaged septic tanks, cesspools, pits, and leaching systems as soon as possible. These are serious health hazards.
  • Take precautions when inspecting your home. Your home may have sagging ceilings and areas that are still flooded. Also beware of critters like snakes, spiders, and rodents that may have taken refuge in your home!

Bring waterproof boots, a first aid kit, cleaning supplies, and a battery-powered flashlight with you before entering the house! You never know what you’ll run into.

Tips for claim reporting:
Another important step to take when recovering from a flood is reporting your loss immediately to your insurance agent or carrier. While flood coverage is typically not provided under most homeowner’s and renter’s policies, flood insurance may be available to you through the federally regulated program known as the National Flood Insurance Program (NFIP). If you need assistance to locate your flood insurance carrier, you can call 1-800-621-FEMA (3362). A claims adjuster should contact you within a day or two after the report of the claim, depending on the severity of the flood event.

When reporting a claim, you should have the following information available:
– Your name and address
– Policy number
– Date the loss happened
– Description of events that led to the loss
– Active phone number
– Confirm what’s covered under your NFIP policy (some policyholders may only have building or personal property items coverage, not both)

Tips for inspections:

The next step, according to the Federal Emergency Management Agency (FEMA), is to prepare for your inspection. After deeming the structure safe for entry, take as many photos or videos of the flood-damaged property on the outside and inside. Take pictures of high-cost items as well like washers and dryers, hot water heaters, televisions, and kitchen appliances. It’s also a good idea to separate the damaged from undamaged items prior to the inspection.

When the adjuster arrives, they will inspect your property including taking measurements and photos, and give you an overview of the NFIP flood claims process. Remember that some flood insurance claims are more complex than others. Some may be opened and closed quickly, while others may take weeks or even months to resolve.

If your vehicle was also damaged in a flood event, it’s best to call your auto insurance provider to see if you’re covered for the loss.

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