Independent Agents vs Captive Agents - Shield Insurance Agency Blog

Independent Agents vs. Captive Agents

When you’re in the market for insurance, whether it’s home, auto or commercial insurance, you typically work with an agent who can help you find a policy that meets your needs. But most people don’t know that there are two different kinds of insurance agents—captive and independent agents.

So what is an independent insurance agent vs. a captive insurance agent? In short, captive insurance agents are contracted to work for one insurance company and can only sell that company’s policies. On the other hand, independent agents are contracted to work with a variety of insurance companies and can sell policies from multiple providers.

As a consumer, it’s important to understand the distinctions between captive and independent agents. Although they sound the same, some people may benefit from working with a captive agent and others with an independent agent. In this article, we’ll explain the key differences and help you decide which agent is best for you.

Captive Agents

Most of the major insurance companies, like State Farm, Allstate and Farmers, use captive agents to sell their insurance products. Their agents are only selling policies from that one insurer, so the agents are experts at knowing the different policies available, discounts and coverage add-ons for their one carrier.

Because of that, they can be helpful for people who are buying insurance for the first time or for people who aren’t sure how much coverage to purchase.

Client satisfaction is crucial for captive agents because they get a commission for every earned sale. However, their commission rate tends to be lower than for independent agents because they are also paid a salary from the insurance company and get financial assistance with costs like advertising and hiring.

Independent Agents

Independent agents partner with several insurance companies of their choosing to sell certain policies from each provider. For example, an independent agent might contract with Pioneer Insurance, Frankenmuth Insurance,and Citizens Insurance and sell any of their auto and home insurance policies.

Many consumers like working an independent insurance agent because an independent agent gives the customer more options. They aren’t locked into purchasing from a small number of plans that might be too expensive or not a great fit for their coverage needs. Those options help people shop around for plans before settling on one.

Which is better?

Generally speaking, there isn’t one better type of insurance agent. Whether you choose to work with a captive agent or an independent agent depends on you.

The main benefit of working with a captive agent is that they have extensive knowledge of their insurers products and policies, because they have one carrier. However, working with a captive agent tends to be more expensive, due to extra fees that the insurance company charges.

If you work with an independent agent, you’ll get more options, which also means a wider price range. But independent agents have in-depth knowledge about numerous carriers, where captives only need to learn one. Also, independent agents usually charge less because there isn’t one parent company to support.

If you’re concerned with keeping costs low, working with an independent agent will save you money. Keep in mind that you should already have a general idea of what you’re looking for before meeting with an agent.

Frequently asked questions

What type of insurance do independent agents and captive agents sell?

Both independent and captive agents can sell any kind of insurance they want. Some choose to sell every product that an insurer offers, while others specialize in a few areas, like home and life insurance.

Should I choose an independent agent or a captive agent?

There are a few main reasons why you would choose an independent vs. a captive agent. The first is cost—working with an independent agent will be cheaper than working with a captive agent. Secondly, independent agents can offer a wider variety of plans, so you have more choices and a wider price range to work from.

Read More
Safe Garage 3 Ways To Make Your Garage Safe - Shield Insurance Agency Blog

Safe Garage: 3 ways to make your garage safe

When thinking about the biggest risks to your home, it’s easy to overlook your garage. However, with dangerous chemicals, a high potential for break-ins, and powered equipment, your garage easily becomes a hidden homeowners’ hazard.

Help keep your garage and family safe by completing these three tasks: maintenance, organization and protection.

1. Maintain your garage.

The first step in keeping a safe garage is performing simple maintenance checks to be sure everything is working properly. Visually examine your garage door and look for loose nuts and bolts, frayed cables, and rusted springs. Also, test the manual release function and the auto-stop system. To test the automatic reversal system, place an object like a brick or wooden block in the path of the closing door. If working properly, the closing door should detect the object and automatically open back up.

If you notice any wear and tear or hear any concerning noises, contact a garage door professional to examine and repair your door.

Another helpful maintenance tip – clean your garage every six months. With all of the chemicals and equipment in your garage, it’s essential to keep a clean space to minimize risk.

2. Organize your garage.

In addition to having a clean and well-maintained garage, it’s important to be organized and to safely store items. Chemicals should be placed in a locked box on a high shelf, out of reach from small children. This includes cleaning solutions, glues, pool supplies, pest-control products and more.

Also, make sure that all tools and lawn care equipment are stored out of reach or are properly mounted to the wall. And when it comes to powered tools or equipment, like a lawn mower, make sure each one has cooled down before storing it away.

3. Protect your garage.

According to the FBI, there were more than 1.4 million burglaries in the U.S. in 2017. Keeping burglars out of your garage not only protects the belongings you store there, but it can also keep intruders out of your house. Criminals can often get into your home through the garage or, if the garage is a separate structure, they can use your own tools to break into your home.

To prevent a break-in, keep your garage door closed and do not store a spare key inside. Also, it may be wise to invest in adequate outdoor lighting, including motion-sensing lights, as well as an alarm system. Get to know your neighbors, so they can alert you or the authorities of any suspicious behavior.

The final way to protect your garage is through insurance. A typical homeowners’ policy contains many different coverages in addition to the portion that protects your house. So, whether your garage is attached to your house or is its own free-standing structure, it should be covered by a standard homeowners’ insurance policy. Be sure to discuss your garage with your independent insurance agent to ensure that you have the right coverage for your unique situation.

This article is for informational and suggestion purposes only. If the policy coverage descriptions in this article conflict with the language in the policy, the language in the policy applies. Talk with your independent agent if you have any questions regarding the details of your home insurance policy or if you need to update your insurance.

Read More
How to Prepare Your Phone For An Emergency - Shield Insurance Agency Blog

How to prepare your phone for an emergency

In case of an emergency, here is how to prepare your phone.

Today, our phones are rarely outside of our reach. This makes them one of the best tools we have to quickly respond to an emergency and increase the chances of a more positive outcome.

How prepared is your phone to handle an emergency?

In most emergencies, you would be the one to contact someone for help. So, it’s important to take a few minutes to research and save important emergency contact numbers on your phone so you can make the call immediately and get help faster.

Here are the main emergency phone numbers to prepare

  • Your emergency contacts, such as a parent, spouse, or close friend
  • Police, 911 in the United States for emergencies
  • Poison Control Center
  • State Highway Patrol
  • Your nearest police and fire department (for non-emergencies)

You should also consider saving these important numbers to help you in an emergency:

  • Your doctor, pediatrician, and/or veterinarian
  • Your pharmacy
  • Home health aides
  • Your insurance company
  • Your roadside assistance provider
  • Your employer
  • Your child’s school or caregiver
  • A nearby relative or friend
  • An out-of-town relative or friend

There are also some emergency situations, like a bad fall or car accident, where you might not be able to communicate with first responders. For this reason, it’s important to take these two steps:

  1. Add an emergency contact in your phones, such as a parent, spouse, or close friend who can come to your aid.
  2. If your phone locks, set up a lock screen message to communicate helpful information to first responders, like your emergency contact, blood type, allergies, and medications.

Depending on the type of phone you’re using, there are different ways to add a lock screen message.

iPhone users can use the Health app on their phones to add their basic personal information, important medical details, and emergency contact numbers within the Medical ID tab and make them accessible from their lock screen. Just make sure you select “Show When Locked” and test it out after you’ve finished setting it up.

Android users can set up their lock screen message by going into their Settings, Users & Accounts, and then Emergency Information. Enter your medical information and emergency contact. Then test it out by locking your phone, swiping up, and tapping “Emergency” to find the information you entered.

Additionally, Android lets you put any message you want on your locked screen. To do this, open your Settings, go to Security & Location, and next to the Screen Lock tab hit Settings. Then, tap Lock Screen Message. Here, you can enter your primary emergency contact or important medication information so that it always displays on your locked phone screen.

Because it’s difficult to predict when or where an emergency will happen, it is a smart idea to prepare your phone now so that you’re ready to handle any situation that comes your way in the future. Be safe out there!

This article is for informational and suggestion purposes only. To learn more about Shield Insurance Agency, business and life insurance, or auto insurance including Roadside Assistance, please call or text our office at 616-896-4600

References:
– Harvard Health Publishing, Harvard Medical School
– HuffPost, LIFE

Read More
Wallet Safety Check List - Shield Insurance Agency Blog

Wallet Safety Check List

10 items to leave out of your wallet

It’s simple for thieves to turn plain, old regular crime into cybercrime – if you give them the right information. Leave these ten items out of your wallet.

Over time, it’s easy for your wallet or purse to become stuffed full of crucial information – receipts, PIN numbers, and social security cards – that thieves can use to access your online life with only a few clicks.

Keep only what you need in your wallet and purse and keep your online life secure. Use the infographic below to help determine what should be, and more importantly, what should not be in your wallet.

Wallet Safety Check List

10 Items To Leave Out Of Your Wallet - Shield Insurance Agency Blog
  1. Social Security Cards
  2. Birth certificates
  3. Receipts
  4. Gift cards
  5. Extra credit cards
  6. Blank checks
  7. Passports
  8. Medicare cards
  9. Spare keys
  10. Pins and passwords
Read More
What Is Insurance And Why Is It Important – Shield Insurance Agency Blog

What is Insurance and Why is it Important?

Have you ever had a moment — while looking at your insurance policy or shopping for insurance — when you’ve thought, “What is insurance? And do I really need it?”

You’re not alone.

Insurance can be a mysterious and puzzling thing. How does insurance work? What are the benefits of insurance? And how do you find the best insurance for you? These are common questions, and fortunately, there are some easy-to-understand answers for them.

To help, here are a few simple insurance explanations:

What is insurance?

Insurance is a financial safety net, helping you and your loved ones recover after something bad happens — such as a fire, theft, lawsuit or car accident. When you purchase insurance, you’ll receive an insurance policy, which is a legal contract between you and your insurance provider. And when you suffer a loss that’s covered by your policy and file a claim, insurance pays you or a designated recipient, called a beneficiary, based on the terms of your policy.

The most difficult thing about insurance is that you’re paying for something you hope you never have to use. Nobody wants something bad to happen to them. But suffering a loss without insurance can put you in a difficult financial situation.

What are the benefits of insurance?

Insurance is an important financial tool. It can help you live life with fewer worries knowing you’ll receive financial assistance after a disaster or accident, helping you recover faster. When it comes to life insurance, this could mean your family doesn’t have to move out of the house or that your kids can afford to go to college. For auto insurance, it could mean you have extra cash in hand to help pay for repairs or a replacement vehicle after an accident. Insurance can help keep your life on track, as much as possible, after something bad derails it.

Your independent agent is a great resource to learn more about the benefits of insurance, as well as the benefits in your specific insurance policy. For example, you may have access to perks such as free roadside assistance, risk control consulting for businesses, or cash value in a life insurance policy, in addition to your insurance coverage.

And in some cases, like auto insurance and workers’ compensation, you may be required by law to have insurance in order to protect others.

How does insurance work?

Insurance is essentially a gigantic rainy day fund shared by many people (called policyholders) and managed by an insurance carrier. The insurance company uses money collected (called a premium) from its policyholders and other investments to pay for its operations and to fulfill its promise to policyholders when they file a claim.

Because of the unpredictable nature of natural disasters — like tornadoes, hail, wildfires and hurricanes, and everyday disasters such as fender benders and kitchen fires — an insurance company’s main goal is to remain financially strong enough to handle anything that comes its policyholders’ way.

How do I choose an insurance provider?

Here are a few things to consider when choosing an insurance company to work with:

  • Insurance coverage. What types of insurance does the company offer? Can you buy all of your insurance through the company and receive a discount?
  • Financial strength. Would the company be able to pay your claim? Look to U.S. credit rating agency AM Best to determine the company’s financial strength.
  • Agency model. Would you prefer the help of a local agent? Or would you prefer to manage your insurance on your own?
  • Customer service. Do others recommend this company? What are people saying about it in online customer reviews?

When in doubt, contact Shield Agency and ask them any questions you have about insurance. Shield agents are insurance experts with the knowledge to guide you through the process and help you find the best protection for you and the people and things you care about most.

Read More
Boat Insurance Exclusions– Shield Insurance Agency Blog

Boat Insurance Exclusions

Sailing the high seas is exciting, but it can be a tricky business. That’s why boat insurance is a valuable consideration, to help protect against any possible perils your vessel might face. Your boat insurance gives you peace of mind so you can fully enjoy your time out on the water. But boat insurance doesn’t cover anything and everything. Being aware of your boat insurance policy exclusions can help ensure that you operate and maintain your boat appropriately, as well as choose the right insurance coverage for your needs, so you don’t get stuck with a damaged boat and astronomical expenses.

In fact, most basic boat policies have exclusions. This means there are certain scenarios that are “excluded” and your boat insurance will not step in to provide coverage in those instances.

WHAT ARE THE MOST COMMON BOAT INSURANCE EXCLUSIONS TO BE AWARE OF?

1. Wear and tear

Your boat will start to gradually deteriorate over time. We like to say, the more your boat is worn and weathered, the more loved it is! But despite this loving, your boat insurance typically won’t cover any repairs or replacements that’s a result of natural wear and tear. You are responsible for regularly maintaining and servicing your vessel to prevent loss.

Note that saltwater corrosion is a common boat deterioration that’s almost never covered by boat insurance. Protect your boat from corrosion and rust by frequently giving your boat a freshwater bath to remove the salt and other minerals that can damage your vessel.

2. Infestations

Most boat insurance policies exclude insects, animals, and mold. This means you won’t be covered if your boat is damaged by a raccoon sneaking on and ransacking the place or if termites, zebra mussels, or barnacles eat away at your boat. Mold loves warm, wet places, too, so it’s not uncommon for boats to get a mold infestation.

You want to take effective steps to protect against any and all infestations on your boat. This means you want to clean, drain, and dry all of your boat equipment after use. Getting rid of excess water and moisture helps deter marine infestations and mold. You’ll also want to clean up spills and messes to dissuade animals and insects from making their home on your boat.

Infestations can quickly do damage if not properly managed… and you’ll end up footing the bill. Talk to someone about the highest risks of marine infestation in your area and how you can take measures to defend against these.

3. Marine life

Most boat insurance doesn’t cover damage from marine life including sharks, octopi, whales, and other creatures. If you tend to sail in waters with a lot of unruly creatures, you may want to discuss a supplemental policy with your insurance agency.

It’s also important to note that mermaids and other mythical creatures are not covered under your boat insurance. (Tip: If you see a mythical creature, grab your camera, snap a few shots, and then sail away as fast as you can since it’s not covered.)

4. Faulty machinery

Basic boat insurance policies don’t cover any machinery or parts that need repair or replacement due to deterioration, lack of maintenance, improper use, or mechanical and production defects. However, that means your insurance would likely still cover machinery if it is damaged by a covered peril, like a collision or storm.

Even if the faulty machinery isn’t covered, your boat insurance may cover other damages that the machinery causes. For example, your water pump gets clogged up because you haven’t cleaned it. The water pump bursts and causes flood damage to your boat. Boat insurance may not pay for a replacement water pump, but it may help partially cover the damage that the water pump caused to the rest of the boat. This is dependent on your insurer and how they handle different claims.

4. Accessories

Most boat insurance won’t include additional accessories and equipment unless specifically stated in the policy. For example, it won’t cover life jackets, navigation gear, GPS systems, anchors, or boat modifications. We recommend purchasing supplemental boat equipment coverage and personal effects coverage to protect all the “extras” on your boat.

5. Improper storage and transportation

Your boat insurance can be year-round, and most basic boat insurance policies will protect against fire, vandalism, theft, and winter storms in the off-season. This protects your boat from serious financial strain in the case of an incident—which can occur more often than you might think.

However, your insurance company won’t cover your boat if it’s incorrectly stored and transported in the off-season. For example, if you don’t properly tie down your boat while driving it from the lake to the storage center and the boat falls off, your insurance company won’t cover it.

Essentially, most insurance policies cover your boat on-land—but only if you take appropriate measures and precautions to keep it safe.

6. Unnamed operators

Like auto insurance, your boat insurance covers certain named drivers on your policy. Anyone who isn’t a named boat operator on your insurance isn’t covered. If your boat gets into an accident while someone else is driving, your insurance likely won’t cover any of the damage. So don’t lend your boat out to friends for a joy ride unless you’ll be the one driving.

7. Navigation limits

Most boat policies will cover you for a specific geographic region. If you sail out of your navigation limits or into off-limits waters, your boat insurance “turns off.” Make sure you know your sea navigation area to understand where your boat is and isn’t covered on the water.

8. Competitions

Most boat coverage won’t include special events, like boating races with high speeds. If you’ll be using your boat for a competition, you may want to talk to your insurance agent about supplemental insurance, especially additional liability insurance in case of a collision during the race.

GET BOAT INSURANCE

Is your boat fully insured for this summer season?

It’s important to know your boat insurance policy in detail since inclusions and exclusions vary from company to company. Not sure what your policy looks like? Looking to get better coverage at the best possible price?  Get a quote from Shield Insurance Agency to make sure your boat insurance fits your needs.


Wondering what your boat insurance policy includes and excludes? Call or text our Shield Insurance Agency office today at 616. 896.4600 and an insurance advisor can review your policy and offer expert advice.
Read More
What Is Toy Insurance – Shield Insurance Agency Blog

What Is Toy Insurance?

What Is It?

Toy insurance coverage can represent two different categories. One is your valuable and luxury collections. The other is your recreational toys like ATVs, motorcycles, RVs, boats, etc. These are all fairly expensive and require toy insurance to protect them. 

What Does It Cover?

For your precious collections, comprehensive toy insurance coverage includes burglary, fire, flood, loss, natural disasters, theft, and other causes of loss. 

For your recreational toys, coverage includes liability (including bodily injury liability and property damage liability), collision, comprehensive (damages/losses that aren’t due to collisions such as fire, vandalism, and theft), and underinsured/uninsured (especially during hit-and-runs). 

Why Do You Need Toy Insurance?

Accidents do happen and when they do, this insurance may help pay the cost of damage to the vehicles involved and any medical bills. It will also give you peace of mind in knowing these valuable types of assets are protected in the event of an accident. Based on what you have and what value your toys are, you should buy applicable insurance coverage.

If you have questions about your insurance requirements, please give us a call or text our Hudsonville, MI home office at 616-896-4600. Or send us an email at Info@ShieldAgency.com friendly agents will be happy to assist you.


Read More
Insurance Terms Important to Know - Shield Insurance Agency Blog

Common Insurance Terms Made Easy

Insurance can be confusing…we get it! But we’re here to help provide you with a better insurance experience. Learn more about what these common insurance terms mean so you can be prepared when looking for a policy.

For customer information or to get a quote, please visit our website at www.ShieldAgency.com .

Read More
5 Tips for Millennials Buying Insurance

5 Tips for Millennials Buying Insurance

Shield Insurance Agency Blog | Millennials Buying Insurance |

Adulting (verb) – acting like an adult or engaging in activities usually associated with adulthood, often responsible or boring tasks.1

5 Tips for Millennials Buying Insurance

If you’re a millennial, you know this definition all too well. You’ve reached the age where you may be taking out student loans, buying or renting a place to live, having kids, and, ultimately, purchasing insurance. These major life events for millennials make it extremely important to have a financial security net. And that’s exactly what insurance is: a financial security net. So it’s troubling that a survey from Princeton Survey Research Associates International named millennials the most under-insured generation.

There are many reasons why people of all generations avoid purchasing insurance. It‘s often seen as a big investment, but that doesn’t necessarily mean that it’s an expensive one. In fact, insurance probably costs less than you think. For instance, according to the National Association of Insurance Commissioners (NAIC), millennials overestimated the cost of renters insurance by more than five times its actual cost per year.

Also, the complicated terms can make finding a policy a puzzling experience and the subject matter can be tough to digest. No one wants to think about being in a car accident, experiencing a break-in, losing everything in an apartment fire, or any other sort of bad, unexpected event. But these things can happen, so you’ll want to be prepared.

And don’t let any initial confusion or preconceived notions drive you away. You’re a millennial, after all! Your generation is always tackling new challenges and expanding the way the world works, oftentimes in brilliant ways.

Insurance provides essential financial protection for your future, so now’s the time to start “adulting” and take that first step.

Here are five tips:

  1. Shop smart. When looking for insurance, your No. 1 priority should be to find adequate coverage. Price is important, but you’ll want to determine what coverage you need first. Then you can fit that coverage into your budget and determine which carrier can provide you with the most comprehensive policy. You may be tempted to choose insurance with the lowest price tag, but if you don’t have enough coverage (or the right kind of coverage), you will see less financial benefit when it comes time to file a claim.
  2. Look for discounts. Once you evaluate your coverage needs, factor in your budget and find ways to save. Ask your insurance agent if there are any discounts on your coverage. Often, carriers offer discounts for things like paying your policy in full, staying auto accident-free or, if you’re in school, getting good grades. You also can save money by “bundling” multiple policies, such as purchasing a home and auto policy from the same carrier.
  3. Fill in the gaps. An average policy will cover the basics, but you may need to add extra coverage to meet your unique needs. For instance, you may have items like electronics or a nice piece of jewelry that would be financially difficult to replace, even with the assistance of your average renters or homeowners policy. You may want to add additional coverage for these items.
  4. Purchase life insurance—you aren’t too young. Life insurance is essential, no matter how young or old you are. And for millennials, buying now may be a smart move because it’s cheaper to buy a life insurance policy when you’re young and healthy. This kind of insurance can help your family cover unexpected costs in your absence, including student loan debt or a mortgage, in addition to end-of-life costs. And if you have kids, a life insurance policy can also support their education or childcare expenses. Additionally, every millennial should consider long-term disability coverage, which helps you stay afloat financially if an accident happens and you become disabled and unable to work.
  5. Talk to an independent agent. An independent insurance agent is an essential resource when purchasing insurance—especially if this is your first time. An independent agent works with multiple carriers, different from captive agents who can only sell insurance from the carrier they work for. Working with an independent agent can help make sure that you are getting the best coverage, for the best price. You’ll also benefit from independent agents’ insurance knowledge; they know how to talk you through your options and actually explain what each policy includes. An independent agent will make sure all of your assets are covered, help you find discounts or other ways to save, and be a valuable resource as your life changes and your insurance needs change, too.

Find a local independent agent and start protecting your finances today.

1 – Grammar Girl

Read More
Comprehensive Coverage In Case A Fish Smashes Your Windshield – Shield Insurance Agency Blog

Comprehensive Coverage: In case a fish smashes your windshield…

Comprehensive Coverage | Shield Insurance Agency Blog |

FISH SMASHES WINDSHIELD; WILL INSURANCE COVER IT?

Sometimes the blog posts just write themselves.

ABC News in North Carolina reports that a driver in the state looked up and saw a bird carrying a huge fish.

“It was one of those slow-motion moments in life. I saw the fish and I saw him drop it,” said Rhesa Walston of Beaufort, North Carolina.

The catfish smashed straight into her windshield.

It happened so quickly she didn’t have time to react.

“There was glass all over my front seat…glass on my lap,” Walston told ABC News.

After making sure her daughter in the back seat was safe, Walston contacted her family and her insurance company. Family members tracked down the fish (apparently, catfish dropped from high altitudes bounce) and took pictures to corroborate her catch.

Walston told ABC News she will have to pay the $250 deductible on her comprehensive auto policy — not a huge price for a story the family will be telling for years to come.  Animal damage is covered if you have optional comprehensive coverage. If you only have collision coverage, then you’re not covered.

The eagle could not be reached for comment…

Comprehensive Coverage

Read More